Privacy

Privacy matters to us and we know it matters to you.

You will call us Bounce but our legal name is Let’s Bounce Australia Pty Ltd (“we”, “our”, “us”, “Bounce”). Let’s Bounce Australia Pty Ltd (ABN 652 202 278), the trading company, is a wholly owned subsidiary of Bounce Rideshare Australia Pty Ltd (ABN 651 064 952).

This Privacy Policy explains how Bounce collects and uses personal information submitted through our waitlist form.

Our primary objective is to provide all users with a secure, smooth, efficient, and positive experience while using our website, and in future our Mobile apps and all services. To achieve this, we need you to trust us with your personal information.

We are committed to safeguarding your privacy, ensuring the security of your data, and maintaining the confidentiality of your information, in accordance with the Privacy Act 1988 (Commonwealth).

We understand that some users may not be able to provide information requested by Bounce. If this information is not provided in full, Bounce may not be able to notify you of our launch. As a user of our services, it is your responsibility to ensure that all information provided is accurate and up to date at all times.

We strongly advise users to thoroughly review the entire Privacy Policy and Terms of Use prior to accessing or utilising any of the services provided by Bounce. By registering and accessing our website and services as a user, you acknowledge that you have read, understood and agree to the terms of use and our privacy policy.

Our data collection and data sharing practices are subject to laws applicable within the relevant jurisdictions of Australia. Please contact support for any questions related to our Privacy Policy.

Who owns and controls user information?

Let’s Bounce Australia Pty Ltd (ABN 652 202 278) (Bounce) are the controllers for all personal data provided through the website, the mobile app and other services. All data is exclusively attained, processed and secured within Australia.

Collection of Personal Information

Users of the Bounce Rideshare website provide us with their personal information when joining our waitlist, contacting our customer support team, or joining mailing lists, entering competitions, or accepting promotional offers. We can also attain information from social media platforms and from other third parties.

Bounce only collects personal information where it is reasonably necessary for our functions or activities, including notifying you of our launch. This includes the following personal information:

  • Identification Information: We collect identifying information that you directly provide us with, such as your name, email address, phone number, date of birth, and postcode.
  • User Device Information: We may collect data pertaining to devices used to access our waitlist including hardware models, device IP address, operating systems, browser type, mobile network data, user time zones and more.
  • Other Information: We may collect information that users submit through emails to Bounce customer support or through surveys conducted by the company.
Use of Personal Information

Bounce may use your personal information for purposes including:

  • Communication with you about our launch and other promotions and marketing opportunities.
  • Provide, operate, and improve our platform and services.
  • Verify the identity, background history and eligibility to of all our site users.
  • Measure marketing effectiveness by collecting information about your computer or other devices for marketing purposes and use it to improve and personalise Let’s Bounce Australia Pty Ltd services.
  • Comply with legal obligations and enforce our terms of service.
Disclosure of Personal Information

Let’s Bounce Australia Pty Ltd respects your right to privacy.

We will not in any circumstance, sell or share your personal information with other individuals or organizations without your permission, including public organizations, corporations or individuals, except when applicable by law. User Information and data is collected anonymously and sent to third parties to:

  • Customise our platform and services.
  • Product and service research and development.
  • Prevent the use of our services for illegal or inappropriate purposes.
  • Analyse site traffic and trends, including ascertain market targets and measure marketing effectiveness.
  • Send promotions, campaigns and events to users.

Inform users of changes to terms of use or privacy policy and services.

To comply with Australian law, court orders or government requests.

Marketing and Advertising

We may use your personal information to send you updates, promotional materials, or service announcements related to the launch and availability of Bounce. If you no longer wish to receive these communications, you can unsubscribe at any time using the link provided in our emails, or by contacting support.

Please note that if you choose to opt out of marketing communications, we may be unable to notify you of the launch or related updates via email.

Data Security and Storage

Let’s Bounce Australia Pty Ltd endeavours to take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access. This includes using secure server technologies to store data. We use a combination of technical solutions, security controls and internal processes to help us protect your information and our network from unauthorised access and disclosure. We acknowledge, however, that no method of digital data storage or transmission is 100% secure. This means that, while we strive to implement appropriate technical and organisational measures to safeguard the personal information you entrust us with, we cannot guarantee its complete security.

Accessing and Amending Personal Information

Let’s Bounce Australia Pty Ltd endeavours to ensure that personal information is accurate and current, and that irrelevant or excessive data is deleted as soon as reasonably practicable. Some information may be retained as required by law or for legitimate business reasons.

You have the right to request access to the personal information we store about you, and to amend any inaccurate, incomplete or outdated details, in accordance with the Privacy Act 1988 (Cth).

To make a request to access or amend this information, please contact us at support@bouncerideshare.com.au. We may need to verify your identitywith a written request. We aim to process requests within 48 hours; however, complex requests may take up to 30 days to respond to, in accordance with the Australian Privacy Principles (APPs). We may need to verify your identity before processing any requests.

Cookies

Let’s Bounce Australia Pty Ltd may use cookies and similar technologies to improve the functionality and performance of our website and advertising. These tools help us understand how visitors use our site so we can enhance your experience and maintain the reliability of our services.

We use Google Analytics to help collect general, non-identifiable information such as the number of visitors, pages viewed, and time spent on the site. This data helps us monitor traffic and improve our content and website and app designs.

Cookies do not identify you personally. You can disable cookies in your browser settings at any time, but this may affect the functionality the site or parts thereof.

Third-Party Links

Our platform may include links to third-party websites. These sites are not operated or controlled by Bounce, and we are not responsible for their content or privacy policies. We encourage you to review the Privacy Policy of any external sites before providing them with your personal information.

Children’s Privacy

Our services are not intended to be utilised by individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child without parental or guardian consent, we will delete it as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the changes will be posted on this change and we will revise the “Last Updated” date. Your continued use of our website after any changes have been made will constitute your acknowledgement of the updated Policy. We encourage you to check for amendment notifications and review this Privacy Policy frequently.

Contact Us

To recap, subject to any legal and regulatory obligations, you have the right to

  • Access or request correction of any personal information provided to Let’s Bounce Australia Pty Ltd.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your personal information, subject to legal and regulatory obligations.

To exercise any of these rights, please contact support. We may need to verify your identity before processing any requests.

Additionally, Bounce welcomes any questions, concerns or complaints relating to our Privacy Policy. Please contact support. We aim to respond to all enquiries within 30 days in accordance with the Australian Privacy Principles (APPs).

Last Updated: October 2025